You can book it on the day at the Airport Parking.
I am being dropped off/picked up at the airport. Is there a drop off point?
The drop off point is outside the airport.
Which terminal will my flight depart from? Which hall do I use to check in?
There is only one terminal at Heraklion Airport.
Check-in
What time will the check-in desk open?
Check-in will open 2.5hrs before your scheduled time of departure.
Is there a separate queue for online check-in?
Unfortunately, there is no separate queue for online check in.
What time will the check-in desk close?
The check-in desk will close strictly 40 minutes before departure.
Assisted Travel
Which company will provide me with Assisted Travel?
SkyServ provide Assisted Travel at Heraklion Airport.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Assisted Travel)?
Unfortunately, Heraklion Airport does not offer this service.
Where do I go if I have booked Assisted Travel? Where does my Assisted Travel begin?
Any customer with assistance booked should proceed to the check-in desk.
At the airport
Can I purchase a fast track ticket through security?
Unfortunately, Herkalion Airport does not offer this service.
What are the opening times for the Customer Help Desk?
The Customer Help Desk is open daily from 09:00-00:00 Monday-Sunday and 3 hours - 50 minutes prior to your departure time.
Is there an airport lounge available? If so, how do I make a booking?
Pre-book your airport lounge here for a hassle-free start to your holiday.
Travelling with hand baggage only?
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
This information was last updated on 4 February 2021.
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